MBO America was established in 1984 in order to bring MBO (Maschinenbau Binder Oppenweiler of Germany) to the growing US market. Unmatched innovation and dedication to the highest standards of quality made MBO folding equipment a near instant success. Through the acquisition of specialty finishing experts, Herzog + Heymann in 2000, the MBO Group became a comprehensive single-source provider of post-press finishing solutions. The New MBO initiative, introduced in 2014 during MBO America’s 30th anniversary year, is the product of three decades of research and development, a highly precise acquisition strategy, and new state-of-the-art headquarters with demonstration center. MBO America is strategically located in Marlton, NJ, just outside of Philadelphia, and offers a broad array of cutting edge, high-performance finishing solutions for conventional, digital, and hybrid print operations, and fulfills specialized needs upon request for Pharmaceutical, Commercial Finishing, Packaging, Die Cutting, and Digital Finishing sectors in the Americas. From intricate folds and die-cuts to niche packaging with special standards, MBO gives printers the edge over the competition with next-generation achievements in digital finishing, high-speed systems, and workflow flexibility.
MBO and MBO America are internationally renowned for superior customer and technical support, as well as top-notch consultation services. Our history of pioneering new technology provides the platform for us to serve our customers from concept –when we bring our knowledge and experience to the planning stage with you –through the sale, and every step of the way during set-up, training and follow-through. Year after year, MBO America brings new products and technology to the market that speed set-up and changeover through greater automation, reducing downtime and increasing output and profits for its customers.
So what are you waiting for? Call MBO today to get connected with a finishing expert near you!
Sales Related FAQs
How do I contact MBO America?
Main Office: 1-609-267-2900 firstname.lastname@example.org Sales Department: 1-609-267-2900 email@example.com Service Department: 1-800-626-8810 firstname.lastname@example.org Parts Department: 1-800-336-1164 email@example.com
What are normal business hours?
MBO America is open Monday – Friday (with the exception of a few holidays), 8:00AM to 5:00PM Eastern Standard Time.
How do I contact the MBO America salesman in my area directly?
Please visit the Contact Us page. Here you will find information for your local MBO America representative.
Does MBO America sell used equipment?
Yes. MBO America sells and services refurbished equipment. Please visit the Pre-owned Equipment page of our website or contact your MBO America sales representative to inquire of all options available.
How do I add MBO America to my mobile device?
- Open www.mboamerica.com on your mobile device.
- Go to “Bookmark this page” on the mobile browser.
- Select “Add to Homescreen.”
Service Related FAQs
How do I schedule service?
Contact our toll free service hotline at 1-800-626-8810 to schedule service.
Is it possible to get technical assistance over the phone?
Yes, call our free service hotline at 1-800-626-8810 to speak with a trained service technician.
What is the cost of a service visit to repair my equipment?
Please contact our Service Department at 1-800-626-8810 for the latest rates and to receive an estimate.
If my equipment needs immediate repair, is anyone available?
Yes. We recommend you first call the Service Department 1-800-626-8810 as our trained service technicians may be able to walk you through a repair over the phone. If that is not possible, we will typically have a technician available within 24 hours.
What training is available from MBO America, on and off site?
Several times a year, Fold School sessions are held at MBO America headquarters and we are also available for on-site training. For more information on events visit the fold school page or to schedule an on-site training session, please contact our service department at 1-800-626-8810.
How do I go about buying new equipment?
Contact your local sales representative directly; you can find your representative online under the “Contact Us” tab of our website.
Does MBO America support parts and service on older machines?
Yes. MBO still supports parts for many older model machines. If we have the parts, we have the service. Please call the Parts Department at 1-800-336-1164 for availability or email firstname.lastname@example.org
How can I order parts?
We have several options for your convenience; contact our Parts Department at 1-800-336-1164 or email us at email@example.com . You can also request a quote through our website with the online quote request form found under the Service Center tab.
Can I look up parts on the website?
Part look ups are not yet available on the website but you can request a manual through our parts department by calling 1-800-336-1164 or by sending an email to firstname.lastname@example.org
How do I obtain a copy of a parts manual?
Our parts manual is available for order. Simply contact a customer service representative for assistance at 1-800-336-1164. Please be prepared to supply your machine type and serial number. Most of our manuals are available in PDF format. Fees may apply.
How do I obtain a copy of an operator’s manual?
Our operator’s manual is available for order. Simply contact a customer service representative for assistance at 1-800-336-1164. Please be prepared to supply your machine type and serial number. Most of our manuals are available in PDF format. Fees may apply.
I don’t know what machine type I have. How do I find that?
There is an information plate attached to your machine; this plate has relevant information including the manufacturer, model, year & serial number.
Can I pay with credit card?
Yes, we accept Visa, Master Card and American Express.
I already have a shipping account, can I ship using this established account?
Yes, as long as your account is in good standing, we can ship your order using your established shipping account.
I placed an order on your website and it did not prompt me for my credit card information. How do I pay?
At this time, our website is not yet transactional. What you submitted was actually an online quote request, not an order. A representative from our parts department will be contacting you shortly in response to your request.
What is your return policy?
All returns must be made within 30 days; returns will not be processed without first obtaining an RMA number. All returns must include a completed Product Return Form and a copy of the original packing slip. Credit will be issued for merchandise only and is subject to the condition of the returned goods. Please call 1-800-336-1164 to request an RMA number.
What are the conditions required for me to run my machines at full-potential?
Environment, product grain direction, weight, and thickness all affect production capabilities. An ideal combination of these parameters is required to run any machine at maximum possible speed. Ideal operating temperatures are between 63 F (17 C) and 95 F (35 C), the ideal relative humidity range is between 40% and 60%. Deviations outside of these parameters may affect machine performance.
Top 10 Reasons Why MBO….
1. With over 30 years of experience, MBO offers customers access to some of the top finishing experts in the industry.
2. MBO America’s modular approach to finishing allows customers to develop finishing solutions that can expand or adapt as customer business grows or job demands change.
3. MBO offers a broad array of cutting edge, high-performance finishing solutions for conventional, digital, and hybrid print operations, and fulfills specialized needs upon request for Pharmaceutical, Commercial Finishing, Packaging, Die Cutting, and Digital Finishing sectors.
4. At MBO America, we understand that having trained personnel can greatly increase bindery efficiency, which is why we offer quarterly fold school seminars and offer on-site training. Visit our Fold School webpage now to learn more or call our MBO Service to schedule an on-site training session.
5. MBO is continually pushing the envelope with new advancements in finishing technology. Check out our solutions pages for the latest MBO has to offer.
6. OEM compatibility – MBO provides finishing solutions that are compatible with digital presses, offset presses, inkjet applications, cut-sheet applications, web applications…we do it all!
7. FREE TECHNICAL SUPPORT – call our service hotline (1-800-626-8810) for free troubleshooting over the phone, or schedule a service visit.
8. FREE SHIPPING on all parts orders over $600 shipped via FedEx Ground from MBO’s Marlton, NJ headquarters to a US destination with FedEx Ground services. Standard restocking fees apply to return orders (20% fee on return item(s) or $25.00 minimum).
9. All parts and service staff members are trained customer service professionals.
10. In stock parts ordered before 4:30 pm EST ship out the same day.
4 East Stow Road
Marlton, NJ 08053
New Jersey, USA
MBO Binder GmbH & Co. KG
D-71570 Oppenweiler, Germany
Phone +49 (0) 7191-46 0
Fax +49 (0) 7191-46 34
Worldwide Headquarters for MBO and home to research and development,service and logistics.
MBO Binder – Máquinas Gráficas, S.A.
Rua Joaquim Alves da Silva 240, 420 e 570
4455-473 Perafita, Portugal
Phone +351 22-9 98 22 00
Fax +351 22-9 98 22 0
Supports manufacturing of Oppenweiler, Germany.
HERZOG + HEYMANN GmbH + Co. KG.
D-33663 Bielefeld, Germany
Phone +49 (0) 5205-75 09 0
Fax +49 (0) 5205-75 09 20
Specialized folding equipment.
4 Parc Ariane 1
78284 GUYANCOURT CEDEX
Tél. 01 82 84 00 88
Fax 01 34 59 44 46
MBO Binder Graphic Systems (Beijing) Co. Ltd.
Haishunde Building, 201 Room, No. A1,
Donghuanbei Road, BDA
Beijing, 100176, China
Phone +86 (10) 6786 2741
Fax +86 (10) 6786 2743