Far too often, shops purchasing new postpress equipment focus on the specs of the machine to the exclusion of all other factors. And while it is important to purchase equipment that can handle the types of jobs a shop wants to produce, ignoring the post-sale support structures can leave a shop in the position of having great equipment they can’t use, for a wide range of reasons.

This white paper examines the different types of critical post-sale support features that every shop purchasing new — or used — equipment should consider as part of the evaluation process. Specifically, Preventative Maintenance plans, specialized “school” options, and broader training offerings should all be considered just as critical when choosing equipment as the speed and types of fInishing options.

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“Part of a good Preventative Maintenance plan will be to regularly replace the parts that are starting to get worn before they have a chance to fail.”

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